I came across a post online today and thought it was a good one to share. It reflected upon the problem-solving strategy developed by Taiichi Ohno,
Former Executive Vice President of Toyota Motor Corporation, that would enlist employees who have encountered a problem to Ask Why 5 Times. Interesting. No placing blame…scapegoating…denials. Just an awareness of the problem and then involving others to ask Why 5 times….
Take a look here and consider how you go about problem-solving. At home. At work. In your business.
Maybe we can learn something from this example…and get to the “root” of the problem sooner. And with less emotional fallout.